Our Warranties
At Garage Up, we believe your garage should be as functional and reliable as every other part of your home. We take pride in the craftsmanship and care that goes into every project, and we stand behind the work we do.
One-Year Installation Warranty
All installation services provided by Garage Up are backed by a one-year installation warranty. This means that if any issue arises due to our installation within the first year, we will return to resolve it at no additional cost. We want our customers to know that we are committed to the long-term quality of every job we complete. In addition to our own installation warranty, many of the products we install also carry their own manufacturer warranties, which may extend your coverage even further. Please speak with your Project Manager for more information on product-specific coverage.
Lifetime Floor Coating Warranty
Our polyaspartic floor coatings are protected by a transferable lifetime warranty that remains valid for as long as the home is owned. This means your coverage continues whether you remain in the home or sell it to a new homeowner, providing lasting value and confidence in your investment.
This warranty covers common flooring concerns such as lifting or delamination from the concrete surface, hot tire pick-up, and staining from oil, gasoline, or diesel when spills are promptly cleaned. With proper care, your Garage Up floor is built to last a lifetime.
It is important to note that some circumstances are outside of our control and therefore excluded from warranty coverage. These include damage from battery acid, peeling or delamination caused by moisture beneath the concrete slab, recurring or new cracks that develop as the slab shifts or moves over time, and any neglect, abuse, or improper maintenance of the coating. While we cannot extend coverage to these situations, we do stand behind our work. If a valid claim is made under this warranty, Garage Up will perform a spot repair to correct any covered delamination at no additional cost to you.
Limitations
Warranty coverage is limited to the repair or replacement of materials as outlined above. Labor costs outside of a covered repair, along with any indirect, incidental, or consequential damages, are not included. These limitations ensure clarity and consistency in the way we provide service to our customers.
Your Rights
This warranty gives you specific legal rights. You may also have additional rights that vary from state to state depending on local laws.
Contact Us
At Garage Up, we believe warranties should be clear, simple, and easy to use. If you have questions about your coverage, need clarification, or wish to file a claim, we’re here to help. Please reach out to our team at support@garageup.com and we will be happy to assist you.