FAQ

  • Where are you located?

    Garage Up provides garage door installations and repairs nationwide. Contact us today to schedule your service or find your nearest Garage Up location.

  • Does Garage Up offer military, first responder, or senior discounts?

    Yes! At Garage Up, we offer discounts for military members, first responders, and seniors to make our services even more affordable. Just let your technician or appointment setter know, and they’ll apply the discount to your service.

  • Are you licensed, bonded, and insured?

    Absolutely. Garage Up and our team members are licensed, bonded, and insured. Many technicians also hold IDEA Certification from the prestigious Institute of Door Dealer Education and Accreditation.

  • How long has Garage Up been in business?

    Garage Up has been proudly serving communities across the U.S. since 2021, bringing reliable garage door expertise to the United States of America.

  • What payment methods do you accept?

    We accept cash, major credit cards, and online payments for your convenience.

  • Do you charge for a consultation?

    New garage door consultations and estimates are free. For repairs, there’s a service visit fee ($75), which we waive if you proceed with the repair.

  • Can you repair my garage door after business hours?

    Yes! Garage Up offers certified technicians for 24/7 service, including weekends at no extra charge from 8 a.m. to 6 p.m. Outside these hours or on holidays, additional fees may apply.

  • Do you provide weekend service at no extra charge?

    Yes, we do! We offer emergency repairs 24/7, with no extra charge for weekend appointments from 8 a.m. to 6 p.m. Additional fees apply only outside these hours and on holidays.

  • Do you conduct background checks on employees?

    Yes, all our employees undergo background checks and drug screenings, ensuring only the most trusted technicians service your garage.

  • Can you provide same-day emergency service?

    Yes, we offer same-day emergency repair service available 24/7, including weekends, nights, and holidays. Additional fees apply outside regular hours.

  • How much are springs?

    The cost to repair or replace garage door springs varies based on your specific needs. For an accurate quote, Garage Up offers on-site assessments. We have a $75 labor fee for the service visit, which is waived if you proceed with the repair.

  • Does Garage Up replace garage door panels?

    Yes! Our technicians will evaluate the panel damage on-site. In cases where multiple sections are damaged, we may recommend replacing the entire door.

  • Does Garage Up service entry doors?

    No, we specialize in garage door systems, offering installation, maintenance, and repairs exclusively for garage doors and openers.

  • How long does a typical garage door repair take?

    The time needed depends on the issue. Our trained technician will assess your situation on-site and give you an accurate repair time.

  • What types of door repairs can Garage Up perform?

    Our technicians handle repairs for springs, panels, openers, sensors, seals, and more. We’ll identify and address the problem to get your garage door working reliably.