WARRANTIES

Garage Services Warranty

We strive to always do our absolute best and believe in our products, but we understand that sometimes life happens. Because of this, we offer a one-year warranty for anything that we install. 

Along with our one-year installation warranty, there are manufacturer warranties that may cover the unit for even longer. Ask your Project Manager for more details!

LIFETIME FLOOR WARRANTY

For our polyaspartic flooring we offer a non-transferable lifetime limited warranty. The flooring is under warranty for as long as the homeowner has their home.

This warranty covers lifting from delamination from its concrete surface, hot tire pick-up, or staining from spills from oil, gasoline, and diesel that have been promptly removed. While we do offer this warranty under those conditions, we cannot offer the warranty for the following items: 

  • Damage from battery acid—Highly concentrated sulfuric acid is very caustic and corrosive, which can damage the floor. 

  • Peeling or delamination caused by moisture underneath the slab of concrete on which the floor coating was installed. Garage UP will test for such moisture and suppress it where needed, but we cannot guarantee that such moisture will not cause peeling or delamination due to circumstances outside of our control.

  • Concrete cracks—While Garage Up will repair concrete cracks that exist prior to floor coating installation, it cannot warrant that cracks will not reappear or occur due to the concrete slab shifting or moving after installation.

  • Neglect or Abuse of Floor Coating—The contractor does not warrant damage to the floor coating caused by neglect or abuse of the floor coating.

If the Customer has a claim covered under this Floor Coating Warranty, Garage Up will spot repair, at no additional cost to the customer, any areas of delamination in the floor not caused by the Excluded Items.

**Please be sure to wait at least a full 72 hours after Installing your floor to park any vehicles on your new floor. Although the floor is dry same day in most cases, it isn't fully cured and needs time before parking your vehicles in and out of the garage.


***If you damage your floor because you park before the 72-hour window, we reserve the right to charge you again to buffer and repair your floor.

No Refunds under any circumstances.

Contact Information

If you have questions or comments about these warranties, please email us at support@garageup.com.